Comcast took $1,775 from man, only gave it back after he contacted media

Stop us if you've heard this one before: Comcast has done something wrong to one of its customers and didn't make it right until he contacted a reporter.

A story in Consumerist yesterday tells the tale of Robert, who was incorrectly charged $1,775.44 and couldn't get it back for more than 18 months.

"Comcast even admits the money shouldn’t have been debited from Robert’s bank account, but now says it’s his responsibility to sort the mess out with his bank," the story said.

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Source: Ministry of Innovation – Ars Technica http://ift.tt/28T2hJD